Are you in a bit of a rush? Let’s be honest – who isn’t these days? The world is moving faster than ever, with customer expectations rising just as quickly. This is the reality for most industries – and the web hosting sector is no exception.
When marketing automation became the buzzword, we turned all ears to figure out how to utilize its potential to meet the new demands and, well, keep up. The result? The brand-new Marketing Triggers Automation For WHMCS module, your ultimate ally in getting closer to your clients and responding to their needs dynamically, accurately and with minimal effort.
Swift (re)actions speak the loudest
We’re toward the end of 2024, and the days of handling things manually or waiting for clients to make the first move are long gone. With Marketing Triggers Automation For WHMCS, the hard part is done for you, so you can focus on what really matters: building meaningful relationships and nurturing your business.
Whenever a customer takes action, like viewing your product page, completing an order or holding back from purchasing, it’s essential you are there, ready to react in a way the situation calls for. And this kind of flexibility is what we deliver, with a module packed with 57 triggers, designed to initiate automatic responses to a wide range of customer behaviors and WHMCS scenarios.
It’s not only about when to react – the “how” factor matters no less. To make each and every response count and match your needs, we’ve provided a range of actions to choose from. The options include:
- Engaging visitors in real-time with eye-catching popups
- Reaching out to your admins and customers via customizable emails
- Setting up ticket openings
- Creating admin to-do items
- Sending SMS notifications thanks to the module’s seamless integration with SMS Center For WHMCS.
How it works behind the scenes
With that many triggers available, it would be impossible to unveil the full picture of the module’s capabilities. Still, we want you to take a glimpse so you can know about the artistry behind it and envision the opportunities that lie ahead of you.
Boost metrics for completed upgrades
| Scenario | A customer reviews the upgrade terms but doesn’t take further action within 24 hours. |
| Trigger | Upgrade Page Viewed |
| Automated Action | After 24 hours, an email reminder is sent along with a promotional code for upgrading the product. |
Send timely domain renewal notifications
| Scenario | A customer renews a domain. |
| Trigger | Domain Renewed |
| Automated Action | A thank-you SMS is sent, and a popup appears with a special offer to extend other services. |
Avoid negative post-cancellation reviews
| Scenario | A customer submits a cancellation request. |
| Trigger | Cancellation Requested |
| Automated Action | A popup is displayed, offering an option to contact the support team and a custom discount for continuing the service. |
Support Affiliates with extra care
| Scenario | A new partner joins the Affiliate Program. |
| Trigger | Affiliate Activated |
| Automated Action | An email with a welcome package is sent, and a to-do item is created for the marketing team to provide promotional materials. |
Receive customized alerts for fraudulent orders
| Scenario | An order is marked as fraudulent. |
| Trigger | Order Marked as Fraudulent |
| Automated Action | An SMS is sent to the security team, and a to-do item is generated to inform them that the order needs to be thoroughly verified. |
Build up engagement with the knowledge base
| Scenario | A customer views an article in the knowledge base related to a specific problem. |
| Trigger | Client – Knowledge Page Viewed |
| Automated Action | After 30 minutes, an email is sent with a link to related articles and a support ticket form. |
Why wait to adapt when your clients expect agility today? Thanks to Marketing Triggers Automation For WHMCS, you not only ensure a timely reaction to a variety of events that take place daily, but you also increase the chance of delivering the most precise content. So, embrace the future of dynamic interactions and let automation take the reins so you can sit back and relax!
Turn every click into action with Marketing Triggers Automation For WHMCS!,
